KEEN Footwear Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Shipping & Delivery4.5
- Price & Quality4.5
- Return Policy4.6
- Customer Service5.0
Recent Customer Reviews (8)
Emilía Baldvinsdóttir
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Jeffery Manning
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Kenneth Brewer
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Éric Lamour
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Shane Epley
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Burkett Tachel
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Mohammad Lyons
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Corpus Christi Barnes
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KEEN Footwear Pros & Cons
Pros
1
Quality and Durability: KEEN footwear is known for its durable and comfortable shoes, made from ethically sourced leather, recycled materials, and antimicrobial-free insoles.
2
Sustainability: KEEN is committed to reducing its environmental impact through sustainable practices, such as eliminating forever chemicals (PFAS) from their products.
3
Innovative Technologies: Features like KEEN.ReGEN for energy return and O Fit Insole for optimal foot and ankle support enhance the overall performance of their shoes.
4
Versatile Styles: KEEN offers a wide range of boots, sneakers, and sandals for various activities, including hiking, everyday wear, work, and adventure.
5
Customer Service: While there have been some negative experiences, KEEN does offer assistance through chat, email, or phone support to help find the right fit.
6
Payment Methods: The official website accepts various payment methods, including Gift Cards and Shop Pay Installments.
7
Return Policy: Free standard shipping is offered on orders over $125, and there is a 30-day return policy.
8
Comfortable, durable & sustainable shoes: Made from ethically sourced leather, recycled materials, and antimicrobial-free insoles.
9
PFAS Free: All shoes are made without PFAS, ensuring no forever chemicals for health and the environment.
10
Versatile styles: Offers a wide range of boots, sneakers, and sandals for hiking, everyday casual wear, work, and adventure.
11
KEEN Corps Rewards Program: Earn points and get rewards by participating in the program.
12
Free shipping & returns: Free standard shipping on orders over $125 and 30-day returns.
13
KEEN Fitters: Assistance in finding the right fit through chat, email, or phone support.
14
Waterproofing: Many boots come with waterproof membranes like KEEN.Dry to keep feet dry in wet conditions.
15
Innovative technologies: Features like KEEN.ReGEN for energy return and O Fit Insole for optimal foot and ankle support.
16
Environmental commitment: Dedicated to reducing its impact on the environment through sustainable practices.
17
Wide range of products: Options for men, women, and kids, including hiking boots, trail shoes, work boots, and sandals.
CONS
1
Customer Service Issues: Some customers have reported poor customer service, including long hold times and unresponsive support.
2
Quality Control Issues: There have been complaints about the quality of some products, such as soles delaminating and arches being misaligned.
3
Limited Warranty: KEEN may not honor warranties if the product was not purchased directly from them.
KEEN Footwear Features and Benefits
Features
Quality and Durability
KEEN footwear is known for its durable and comfortable shoes, made from ethically sourced leather, recycled materials, and antimicrobial-free insoles.
Sustainability
KEEN is committed to reducing its environmental impact through sustainable practices, such as eliminating forever chemicals (PFAS) from their products.
PFAS Free
All shoes are made without PFAS, ensuring no forever chemicals for health and the environment.
Innovative Technologies
Features like KEEN.ReGEN for energy return and O Fit Insole for optimal foot and ankle support enhance the overall performance of their shoes.
Versatile Styles
KEEN offers a wide range of boots, sneakers, and sandals for various activities, including hiking, everyday wear, work, and adventure.
Wide range of products
Options for men, women, and kids, including hiking boots, trail shoes, work boots, and sandals.
KEEN Corps Rewards Program
Earn points and get rewards by participating in the program.
Free shipping & returns
Free standard shipping on orders over $125 and 30-day returns.
KEEN Fitters
Assistance in finding the right fit through chat, email, or phone support.
Waterproofing
Many boots come with waterproof membranes like KEEN.Dry to keep feet dry in wet conditions.
Payment Methods
The official website accepts various payment methods, including Gift Cards and Shop Pay Installments.